FAQs: MHPN Webinars and forums
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Webinars
What is a webinar?
In case you're not familiar with the term "webinar", it's an abbreviation for "web-based seminar," an online conference for delivering presentations between presenters and a remote audience via the web.
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What are the benefits of a webinar?
- Quality continuing professional development at your desk
- Real-time presentations and recorded presentations
- Audio and visual simultaneous presentation
- All you need is a computer with an Internet connection and speakers
- Q&A during presentation
- Follow-up postings on the MHPN website
- Certificate of attendance offered for proof of professional development
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What is the cost of a webinar?
MHPN provides this service at no cost to members.
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I thought I registered for the webinar, why do I have to register again?
You need to register to be a member of MHPN Online (member only area) to view webinars. You only need to do this once. From here on, you just need to register for each webinar.
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How do I sign on to participate in a webinar?
Note: To sign in, you must have already registered for 1/ MHPN Online and 2/ the webinar. We recommend you do this at least 2 days before the webinar.
- Go to the MHPN homepage
- Login (takes you to your MHPN Online Profile page)
- Join MHPN Online (if you are not a member)
- Click on the ‘webinar link’ at the top of the Profile page
- Select 'Click to Join'
- Enter the email address you registered with to access the webinar.
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Is there any way to watch webinars that I have missed, or if I want to watch a webinar again?
Yes - the webinar will be recorded and available on the webinar page in the Webinar Archive within 2-3 days.
For members who have registered, a link to the recording will be emailed within 48 hours which will contain the entire session including the presentation.
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What happens during a webinar?
- MHPN webinars usually run for 1 - 1.5 hours.
- Includes a facilitator and often a panel of mental health professionals with expertise in the topic.
- Most sessions are based on an interdisciplinary panel discussion on a clinical topic.
- The webinar usually consists of a 60 minute PowerPoint presentation followed by a 30 minute Q&A session.
- Upon joining the webinar your line will be placed on mute.
- Upon conclusion of the webinar, you will be asked to complete an exit survey. It should only take a few minutes to answer and your responses will help inform the quality and content of future webinars.
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Can I ask questions during the webinar?
Yes - each webinar includes a Q&A session via a live chat. Questions and answers submitted during the webinar will be available for members to view within 1 week after the webinar.
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What are the system requirements?
- Ensure you have the latest version of Flash installed on your computer:
- For best viewing, use:
- Full screen mode: Adjust the size of the slide show with the “Toggle Full Screen Mode” icon at the top of the screen
- Question and answer: Throughout the webinar you can post your questions to the presenter via the 'messages box' in the bottom right corner.
- Video bandwidth: If you experience a delay during the webinar it may be due to large amount of bandwidth coming from the multiple webcams. Simply click on each webcam and select pause to view a static image.
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What will the webinar look like?
Once you have joined the webinar you should be able to view the following:
- The PowerPoint presentation in the middle of the screen
- The chat box on the bottom right side of your screen where you can ask questions to the presenter
- A webcam featuring the presenter will appear once the webinar commences. This will appear vertically on the right side of your screen. (Tip: If you have a slow or unreliable internet connection please click on the webcam and press pause to enhance your viewing).
Screenshot: The webinar is presented as a screen split into a main section for displaying presentation slides, and a side section which shows the presenters on live video.
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I can't hear anything - what do I do?
Upon joining the webinar please ensure the sound is activated and turned up on your computer. You will hear hold music until the webinar commences. If not, please check the following:
- Ensure the sound on your computer is enabled and that the volume is turned up.
- Ensure you are in a quiet environment with limited background noise.
- Ensure you are connected to a stable internet connection.
If you cannot hear the sound coming from your computer, please dial into the webinar using your telephone and follow the instructions below:
Dial: 1800 142 516
Enter Pass Code: 40151365
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Who can I contact if I need help?
- During the webinar: call 1800 733 416 (Redback Conferencing Representative technical support line)
- Before the webinar: email MHPN at contactus@mhpn.org.au or 1800 209 031 during business hours: Monday – Friday 8.30am - 4.45pm.
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What do other participants think of the webinars?
'I have indeed learned a great deal from all the valuable information and expertise that was put forward tonight..I cannot stress enough how useful tonight's webinar was to my learning and clinical practice.'
'It was great to have the multi-discipline perspective live as there are very few opportunities in the area I live for this level of case review.'
'It can be very expensive and at times just not possible to attend PD, but this forum made it easy and I found the discussion of great use.'
'Everything was so well organised, content very well judged and moderation excellent. At my end, even the technology behaved beautifully'
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What webinars are MHPN holding?
View the webinar and forum schedule.
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Forums
What is an MHPN forum and how does it work?
A forum is an online discussion where people participate by posting messages. Forums can be ongoing or time-specific live chats.
MHPN forums are facilitated by mental health professionals with expertise in the forum topic. MHPN staff are on hand to ensure the forums run smoothly and to help with any troubleshooting questions.
Participants can post questions, comments, or feedback to the facilitators. The discussion can be viewed by MHPN members after the forum, and posts can be added.
What does a forum look like?
Screenshot: An online discussion where people participate by posting messages. Forums can be ongoing or time-specific live chats.
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What do I need to participate?
- Computer with stable (wired) internet connection
- MHPN Online membership - register for MHPN now!
- Open mind for increasing knowledge, learning new skills and discovering different perspectives
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